Privacy Policy

At SilcoLabs ("we", "our", or "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our application.

1. Information We Collect

• Personal details such as name, email address, and phone number.
• Information related to lab test requests, results, and reports.
• Usage data, including interactions within the app and pages visited.
• Device information and IP addresses.

2. How We Use Your Information

• To provide lab management services and facilitate patient care.
• To send notifications, including WhatsApp messages regarding test updates or results.
• To enhance our services and improve user experience.
• To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or trade your personal information. We may share information with trusted service providers to help operate our services, or when required by law.

4. User Rights

• You can request access to your personal data at any time.
• You can request correction or deletion of your personal information. For deletion, please visit our User Data Deletion page.
• You may opt out of communications at any time by following the unsubscribe instructions in messages or contacting us directly.

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

7. Contact Us

For any questions regarding this Privacy Policy or our data practices, please contact us at:
business@silcolabs.com

Last updated: 12/30/2025